Privacy Policy

Fakkels.com, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

SAY YES TO PYRO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Rzemieślnicza 30/46
15-773 Białystok, Poland
NIP PL5423408780
Bank account: PL71 1020 1332 0000 1002 1259 1360

E-mail: info@fakkels.com

Personal data we process

Fakkels.com processes your personal data because you use our services and / or because you provide this data to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
  • Location details
  • Data about your activities on our website
  • List of customer contact information via an app
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@fakkels.com and we will delete this information.

For what purpose and on what basis we process personal data

Fakkels.com processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or promotional flyer
  • Calling or emailing you if necessary to perform our services
  • Informing you of changes to our services and products
  • Allowing you to create an account
  • To deliver goods and services to you
  • Fakkels.com also processes personal data if we are legally required to do so, such as data we need for our tax return.

Automated decision-making

Fakkels.com takes #responsibility based on automated processing decisions about things that (significantly) affect individuals. These are decisions that are made by computer programs or systems, without a person (eg an employee of Fakkels.com) between them. Fakkels.com uses the following computer programs or systems: #use_explanation

How long we keep personal data

Fakkels.com does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: #retention_period

Sharing personal data with third parties

Fakkels.com does not sell your information to third parties and will only provide them if necessary for the implementation of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Fakkels.com remains responsible for this processing.

Cookies, or similar techniques, that we use

Fakkels.com uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Fakkels.com and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request to view, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to info@fakkels.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How we secure personal data

Fakkels.com takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your information is not secure or there are indications of abuse, please contact our customer service or via info@fakkels.com. Fakkels.com has taken the following measures to protect your personal data:

  • TLS (formerly SSL) We send your data over a secure Internet connection. You can tell this by the address bar ‘https’ and the padlock in the address bar.
  • DKIM, SPF and DMARC are three Internet standards we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) information.